Privacy Policy

Effective Date: 04/19/25

At Cahuita Wildlife Lodge, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you make a reservation or payment through our website, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Travel details (such as tour dates, preferences, and participant information)

  • Payment information (credit/debit card details or PayPal transaction info)

2. How We Use Your Information

We use your information to:

  • Process payments securely

  • Confirm reservations and send booking details

  • Communicate with you regarding your stay, tour, or transfer

  • Respond to inquiries and provide customer support

  • Comply with legal obligations or resolve disputes

3. Payment Processing

We use secure third-party payment processors (such as PayPal and/or credit card payment gateways) to handle payments. Your payment details are transmitted securely and are not stored on our servers.

Each third-party processor has its own privacy policy, which we encourage you to review:

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. Our website uses HTTPS encryption, and we follow industry best practices for data security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information is only shared with trusted service providers when necessary to:

  • Complete a payment transaction

  • Confirm accommodations or services on your behalf

  • Comply with legal or regulatory requirements

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal or contractual obligations)

To exercise any of these rights, contact us at:
📧 cahuitawildlifelodge@gmail.com

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any changes will be posted on this page with an updated effective date.

9. Contact

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Cahuita Wildlife Lodge
📧 Email: cahuitawildlifelodge@gmail.com
🌐 Website: https://wildlifelodge-cahuita.com/